‘Catastrophic’ backlog at driving licence body, warns union

MPs are told bad decisions by DVLA managers resulted in a “catastrophic” processing backlog of 1.4 million cases. …

“We believe that if the department of work and pensions can deal with three million universal credit claims, if HMRC can deliver furlough scheme, if we have workers in the home office ministry of justice, devolved nations, working from home handling in some cases much more secure data so could the DVLA,” said Mr Serwotka.

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