Air India: Struggling national carrier sold to Tata Sons

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The Tata group originally founded the airline in 1932 before it was taken over in 1953. …

Air India “suffered for its inconsistent service standards, low aircraft utilisation, dismal on-time performance, antiquated productivity norms, lack of revenue generation skills and unsatisfactory public perception”, according to Jitender Bhargava, a former executive director of the airline.

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