Air India: Tata Group takes over loss-making national carrier

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India’s iconic national carrier has officially been handed over to its original founders, the Tata Group. …

Air India “suffered for its inconsistent service standards, low aircraft utilisation, dismal on-time performance, antiquated productivity norms, lack of revenue generation skills and unsatisfactory public perception”, according to Jitender Bhargava, a former executive director of the airline.

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