British Airways passengers call airline ‘woeful’
British Airways customers have faced delays and cancellations for a second weekend due to IT problems. …
The party of 28 from Llantrisant, South Wales, estimated that they spent more than £10,000 buying emergency clothes and equipment because of British Airways’ failure to get their luggage to them. They spent hours every day trying to get information on their luggage which began to arrive four days later.
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