Prepay energy customers disconnect over price rises
A record number of households have stopped topping up their pay-as-you go meters, Citizens Advice says. …
Energy firm Utilita has over 800,000 customers, most of them on prepayment smart meters. At the company’s headquarters in Eastleigh, Hampshire, the customer call centre has had a busy month, with a 60% increase in call volumes compared to last April, and 40% more applications for interest free loans.
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