Service charge: The unsavoury row over ‘forced’ restaurant tips in India
The government says the service charge is voluntary – but restaurants continue to add it to the bill. …
“And even today, waiters, unless employed in star restaurants, are paid very poorly and are expected to make the shortfall from tips and service charge,” Mr Sanghvi says, adding that “it is the job of the restaurant to pay their staff, not the customer’s”.
About The Author
