Community pharmacists speak out against rise in abuse and attacks
Staff say physical and verbal abuse is unacceptably common, and many now feel unsafe at work. …
“I just froze,” explains Ms Kausar. “My hands were above my head and I could hear all the noise around me, but I actually felt very calm. In my head all was quiet. I remember thinking it was like a movie scene. I’d never seen a knife like that, and I never imagined I’d have one held to my throat.”