Cost of living: Call for swift action on financial disputes

The Financial Ombudsman says it is dealing with more complaints about the response to reports of scams. …

In the last financial year, it received nearly 9,370 complaints about the response to so-called authorised scams compared with 7,770 the previous year. These are usually cases when people have been tricked in to transferring money to a fraudster who they believed to be a genuine trader or organisation.

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