‘No-one joined the dots’ – grandad who exposed an NHS scandal

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Derek Richford’s determination led to an inquiry into maternity care at East Kent hospitals. …

In early March 2018, some four months after Harry’s death, the family finally received the outcome of the trust’s internal investigation – known as the Root Cause Analysis (RCA). With limited medical knowledge, they spent the next few days Googling all the terms they did not understand, all the job titles they had never heard of, to prepare for a meeting with the trust on 14 March.

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