£400 energy support vouchers going unclaimed

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Many customers with non-smart prepayment meters have not cashed in vouchers aimed at helping with bills. …

Traditional prepayment meter, topped-up at a shop: For these customers, vouchers will be sent in the post by all the main suppliers. The vouchers are redeemable at Post Office or PayPoint stores, where customers usually top up. For most suppliers, the voucher should arrive in the post by 17th of each month and is only valid for 90 days.

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