TSB fined £49m over IT system meltdown

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The bank is fined for a disastrous IT change in 2018 that left customers unable to access accounts. …

Mark Steward, executive director of enforcement and market oversight at the FCA, said: “The failings in this case were widespread and serious which had a real impact on the day-to-day lives of a significant proportion of TSB’s customers, including those who were vulnerable.”

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