Diabolical HMRC service hurts economy – accountants

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A leading accountants’ group claims that understaffing is causing delays for companies. …

Michael Izza, chief executive at the ICAEW, said: “We’re calling on ministers to set up an emergency taskforce to identify steps to eliminate HMRC’s backlog and improve its service standards, so that in the future it supports, not inhibits, business growth and maximises the tax receipts needed to fund public services.”

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