Driving licence delays caused ‘lost jobs and money’
People with medical conditions waited months for driving licences during the pandemic, MPs say. …
“The pandemic inevitably made operations more difficult, but the DVLA and DfT were not prepared for the challenge of keeping essential driving licence services running and especially not for those who needed it most,” she said. In a raft of recommendations the committee said the DVLA needed better systems to identify and fast-track driving licence applications where the customer would be badly affected by a delay.
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