Passport e-gates at UK airports not working

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Passengers arriving in the UK tell of their frustration at having to join long queues to be checked. …

Another, Craig Pullen, said he had to wait in the queue at Luton Airport for more than two hours on Saturday, adding it was “very poor” that travellers weren’t being given regular updates on the issues with the e-gates or being told how long it would take to clear passport control.

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