Pockit promises action over frozen customer accounts
The head of the online pre-paid card firm vows to act after some customers have their accounts frozen. …
Another listener, Rob, told the programme he’d had an account with Pockit for years but it was blocked “out of the blue” last month. Like Sian he was asked to provide identification documents, which he did, but the account – containing £1,700 – remains locked. Rob says he now has debt collectors chasing him for money.
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