Insurers must not penalise loyal customers, says FCA

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People renewing their home or motor insurance will pay no more than new customers from January. …

A spokesman for the Association of British Insurers, which represents the sector, said: “As the FCA has said previously, insurers do not make excessive profits and, as they now point out, it is likely that firms will no longer be able to offer unsustainably low-priced deals to some customers.”

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