Appointment-only late afternoon banking at Santander
Branches will only be open until mid-afternoon, after which customers will need a booking, the bank says. …
Jenny Ross, money editor at the consumer association Which?, said: “Santander deserves credit for taking greater account of customer needs than some of its rivals that have slashed their branch networks without putting in place reasonable alternatives. But this continues a concerning overall trend of banks chipping away at face-to-face services and opening hours.
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