How human-like are the most sophisticated chatbots?
As a Google engineer says his firm’s top chatbot has feelings, just how lifelike is the technology? …
“Take the National Health Service Wales for example,” he says. “In 2020, they launched a virtual agent, Ceri, to answer common questions from citizens in a conversational tone, on topics ranging from isolating safely and effectively, protecting yourself and family members, managing symptoms like fatigue, advice on how to deal with anxiety and uncertainty, and more.”
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