Heathrow limits passenger numbers over summer
The UK’s biggest airport has been struggling to cope with the rebound in demand for air travel. …
“Over the past few weeks, as departing passenger numbers have regularly exceeded 100,000 a day, we have started to see periods when service drops to a level that is not acceptable: long queue times, delays for passengers requiring assistance, bags not travelling with passengers or arriving late, low punctuality and last-minute cancellations,” he said.