Summer holiday: ‘We spent 15 hours on a flight to nowhere’

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Mark and Caroline Gittins ended up back where they started, after strong winds diverted their flight to Madeira. …

“On the flight back, the captain and air stewards kept reassuring us, saying they would sort out alternative flights, accommodation, food vouchers, and that they would get us back to Madeira, but none of that happened. They just disembarked us at Gatwick, with no information.”

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