Ofcom urged to help end broadband loyalty penalty
Many long-standing customers pay more for broadband and mobile contracts than new customers do. …
“Everything is going up; gas, electric, food and I have a mortgage to pay. I shop late in the evenings to get yellow-sticker discounted food, I turned off my gas as I can’t afford to repair the boiler or use the heating, and I don’t go anywhere other than my hospital appointments,” she told Citizens Advice.
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