Some ambulance callers to be told go elsewhere

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NHS England says the new approach to lower-priority emergency calls will speed up response times. …

Prof Julian Redhead, of NHS England, said: “This new system will allow a conversation between a nurse and paramedic or a doctor and the patient – and between them, they’ll be able to decide whether an ambulance is the best response or whether no ambulance is required and they’re better cared for in a different environment.

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