Online banking fears prompt call for more hubs

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Age UK says a programme of shared hubs should be accelerated to help those who want face-to-face banking. …

Caroline Abrahams, charity director at Age UK, said: “We need to face up to the fact that huge numbers of older people, the oldest old, especially, are not banking online. Even older people who do bank online often want the ability to talk to a bank employee in the flesh about some kind of transaction.

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